{"id":9038,"date":"2022-01-18T18:56:37","date_gmt":"2022-01-18T18:56:37","guid":{"rendered":"https:\/\/prioritycareny.com\/?page_id=9038"},"modified":"2022-02-24T16:32:12","modified_gmt":"2022-02-24T16:32:12","slug":"evv-instruction-guide","status":"publish","type":"page","link":"https:\/\/prioritycareny.com\/evv-instruction-guide\/","title":{"rendered":"EVV Instruction Guide"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1621977137169{padding-top: 60px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;EVV Instructions&#8221; font_container=&#8221;tag:h1|font_size:35px|text_align:center|line_height:42px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1642532354264{margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_single_image image=&#8221;7319&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1582463418669{margin-top: 28px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1621977137169{padding-top: 60px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text]As per the Federal law: <em>21st Century Cures Act Public Law 114-255, Section 12006(a)(4)(B) Electronic Visit Verification system<\/em>, all Personal Assistants working under the CDPAP program are required to use Electronic Visit Verification (EVV.)<\/p>\n<p>EVV is a tracking system that verifies that a patient is receiving Medicaid-funded personal care or home health services. EVV includes tracking the PA\u2019s location at the start and end of each visit.<\/p>\n<p>While our consumer\u2019s direct their own schedules, it is our responsibility to verify that the Personal Assistant (PA) really was there at the designated time.\u00a0 The most reliable way to do this is by using an EVV system. EVV also eliminates the need for timesheets and enables the agency to easily pay all PAs for services provided.[\/vc_column_text][vc_custom_heading text=&#8221;EVV verifies on a real-time basis the occurrence of home care service visits, identifying&#8221; font_container=&#8221;tag:h3|font_size:18px|text_align:left|line_height:28px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1643390196403{margin-top: 15px !important;margin-bottom: 10px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1645720303674{margin-bottom: 40px !important;}&#8221;]<\/p>\n<ul style=\"margin-bottom: 20px;\">\n<li style=\"text-align: left;\">The consumer receiving services,<\/li>\n<li style=\"text-align: left;\">The location service is provided.<\/li>\n<li style=\"text-align: left;\">The caregiver providing service.<\/li>\n<li style=\"text-align: left;\">The date services are provided.<\/li>\n<li style=\"text-align: left;\">The time that service provision begins and ends.<\/li>\n<\/ul>\n<p>This will ensure accurate claims disbursement and it will be a safeguard that consumers who are authorized to receive services get the expected care.<\/p>\n<p>PA\u2019s should use one of the following options to confirm their arrival and departure when arriving and departing from their client\u2019s home:<\/p>\n<ul style=\"margin-bottom: 20px;\">\n<li style=\"text-align: left;\">Consumer\u2019s Landline<\/li>\n<li style=\"text-align: left;\">FOB Device Located in the Consumer\u2019s home<\/li>\n<li style=\"text-align: left;\">Mobile App<\/li>\n<\/ul>\n<p>If you are experiencing problems with calling in or calling out, please notify the agency immediately.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<div class=\"list-number-clock\">\n<h2>LIST OF NUMBERS FOR CLOCK IN\/OUT<\/h2>\n<div class=\"list-content\">\n<h3>Priority Homecare:<\/h3>\n<ul class=\"clock-list\">\n<li><b>Toll Free #:<\/b><a href=\"tel:1-1-855-869-4256\">1-855-869-4256<\/a><\/li>\n<li><b>Spanish:<\/b><a href=\"tel:1-866-523-1245\">1-866-523-1245<\/a><\/li>\n<\/ul>\n<h3>Notes:<\/h3>\n<p>Your Assignment ID is unique to you.<br \/>\nDo not share your PIN with anyone.<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1643746985882{margin-top: 70px !important;padding-top: 30px !important;background-color: #f4f4f4 !important;}&#8221; el_id=&#8221;hha-mobile-app&#8221;][vc_column][vc_column_text el_id=&#8221;hha-mobile-app&#8221;]<\/p>\n<div class=\"steps-section-head\"><b>1<\/b><\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1643746779594{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f4f4f4 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;hhamobileappsection&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1518760412281{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_custom_heading text=&#8221;Using the HHA Mobile App:&#8221; font_container=&#8221;tag:h3|font_size:24px|text_align:left|color:%231e73be|line_height:32px&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_custom_heading text=&#8221;Request the HHA Mobile App instructions from your Case Manager, in the event that you use the mobile app.&#8221; font_container=&#8221;tag:p|text_align:left|color:%23000000&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1643391765916{margin-top: 30px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1642541781513{margin-top: 0px !important;margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_btn title=&#8221;Download Instructions&#8221; color=&#8221;primary&#8221; align=&#8221;right&#8221; el_class=&#8221;contact_btns&#8221; link=&#8221;url:https%3A%2F%2Fprioritycareny.com%2Fwp-content%2Fuploads%2F2022%2F02%2Fevv-instructions2.pdf||target:%20_blank|&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1643746902466{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 20px !important;padding-bottom: 40px !important;background-color: #f4f4f4 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;clock-in-out-section&#8221; el_id=&#8221;using-customer&#8221;][vc_column css=&#8221;.vc_custom_1643740654202{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_text]<\/p>\n<div class=\"steps-section-head seprator\"><b>2<\/b><\/div>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Using Consumer\u2019s Landline:&#8221; font_container=&#8221;tag:h3|font_size:24px|text_align:center|color:%23005caa|line_height:32px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1643065806215{margin-bottom: 40px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1643740047163{margin-bottom: 20px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4>CLOCK IN:<\/h4>\n<ul style=\"margin-bottom: 30px;\">\n<li>Call the number in your language from the list.<\/li>\n<li>Press 1 to CALL IN.<\/li>\n<li>Enter Your Assignment ID\/clock in PIN number<\/li>\n<li>The system will repeat the assignment you entered. Press 1 to confirm or 0 to re-enter &amp; call is complete.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4>CLOCK OUT:<\/h4>\n<ul style=\"margin-bottom: 30px;\">\n<li>Call the number in your language from the list.<\/li>\n<li>Press 2 for CALL OUT<\/li>\n<li>Enter Your Assignment ID\/clock in PIN number<\/li>\n<li>The system will repeat the assignment you entered. Press 1 to confirm or 0 to re-enter &amp; call is complete.<\/li>\n<li>Press 000 to complete the call<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text el_id=&#8221;fob-device&#8221;]<\/p>\n<div class=\"steps-section-head seprator\"><b>3<\/b><\/div>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Using the FOB Device:&#8221; font_container=&#8221;tag:h3|font_size:24px|text_align:center|color:%23005caa|line_height:32px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1643740620089{margin-top: 40px !important;margin-bottom: 40px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1643740061827{margin-bottom: 20px !important;padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4>CLOCK IN:<\/h4>\n<ul style=\"margin-bottom: 30px;\">\n<li>Click the power button on the FOB device. Write down the Passcode generated.<\/li>\n<li>Call the number in your language from the list.<\/li>\n<li>Press 3 for FOB Verification.<\/li>\n<li>Press 1 for call in.<\/li>\n<li>Enter Your Assignment ID\/clock in PIN number<\/li>\n<li>Enter the FOB Device ID.<\/li>\n<li>Follow the system prompts and Call-In is Complete<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4>CLOCK OUT:<\/h4>\n<ul style=\"margin-bottom: 30px;\">\n<li>Click the power button on the FOB device. Write down the Passcode generated.<\/li>\n<li>Call the number in your language from the list.<\/li>\n<li>Press 3 for FOB Verification.<\/li>\n<li>Press 2 for call in.<\/li>\n<li>Enter Your Assignment ID\/clock in PIN number<\/li>\n<li>Enter the FOB Device ID.<\/li>\n<li>The system will repeat the code entered. Follow the prompts and enter 1 to confirm and 0 to reenter.<\/li>\n<li>When system asks to enter the duty ID \u2013 Press 000 and your call is complete.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1621977137169{padding-top: 60px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;EVV Instructions&#8221; font_container=&#8221;tag:h1|font_size:35px|text_align:center|line_height:42px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1642532354264{margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_single_image image=&#8221;7319&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1582463418669{margin-top: 28px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1621977137169{padding-top: 60px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text]As per the Federal law: 21st Century Cures Act Public Law 114-255, Section 12006(a)(4)(B) Electronic Visit Verification system, all Personal Assistants working under the CDPAP [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/prioritycareny.com\/wp-json\/wp\/v2\/pages\/9038"}],"collection":[{"href":"https:\/\/prioritycareny.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prioritycareny.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prioritycareny.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prioritycareny.com\/wp-json\/wp\/v2\/comments?post=9038"}],"version-history":[{"count":5,"href":"https:\/\/prioritycareny.com\/wp-json\/wp\/v2\/pages\/9038\/revisions"}],"predecessor-version":[{"id":9370,"href":"https:\/\/prioritycareny.com\/wp-json\/wp\/v2\/pages\/9038\/revisions\/9370"}],"wp:attachment":[{"href":"https:\/\/prioritycareny.com\/wp-json\/wp\/v2\/media?parent=9038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}